Services

Managed IT & Support

  • 24/7/365 Infrastructure Monitoring (NOC)

    Our continuous system monitoring ensures minimal downtime and prevents any surprises that could disrupt your workday. With around-the-clock vigilance, we proactively address issues before they impact your operations.

  • Unlimited Remote Support

    When your team encounters an issue, our standby support team is ready to remotely diagnose and resolve problems swiftly. Our goal is to minimize disruptions and get your team back to work promptly.

  • Unlimited Onsite Support

    In cases where remote resolution isn’t feasible—such as hardware failures due to power surges—we dispatch technicians promptly to address the issue onsite. Rest assured that we’ll swiftly restore functionality.

  • Microsoft & 3rd Party Patch Management

    Staying up to date is crucial for smooth operations and security. We handle both system and software updates, freeing you from the daily task of checking for new patches. Focus on your core work while we ensure your systems remain current.

  • Cloud Based Data Backup & Recovery

    Protecting your data is essential. Whether it’s safeguarding against physical damage (such as a machine failure) or cyber threats (like ransomware), our offsite data backups are ready for instant restoration. Your critical data remains secure and accessible.

  • Managed Premium Network Hardware

    We take care of your network hardware needs. Simply provide a home for the equipment, and we’ll handle the setup and security. Enjoy a smoothly functioning and secure network environment without the hassle.

Active Cybersecurity

  • 24/7/365 Security Operations Centre (SOC)

    In today’s fast-paced digital landscape, having a dedicated team to monitor your system security around the clock is essential. While security systems that were updated yearly or even monthly in the past may have sufficed, they now leave businesses vulnerable. Our SOC ensures continuous vigilance, promptly identifying and addressing security threats.

  • Microsoft 365 Monitoring & Configuration

    Business email systems are prime targets for attackers. Unauthorized access to your email accounts can lead to compromise across other logins and credentials. Our team constantly monitors your account, identifying any potentially dangerous changes, and configures it according to best practices.

  • Domain Security Setup (DMARC, DKIM, SPF)

    Proper domain security is critical. Without it, attackers can easily impersonate your organization and gain access to your customers. The resulting damage could cripple your business or irreparably harm your reputation. We maintain up-to-date security standards to prevent domain impersonation.

  • Cybersecurity Awareness Training

    People remain the most vulnerable aspect of any business. Cultivating a security-aware workforce is invaluable for your cybersecurity. Our training equips employees with the knowledge to recognize threats and respond effectively.

  • Monthly Simulated Phishing Attacks

    Testing your team’s ability to avoid phishing attacks in a safe environment is crucial. Our monthly simulated phishing attacks—designed not to harm your business—assess whether your team has fully absorbed the training or needs additional practice.

  • Secured Email Scanning

    Preventing phishing scams and dangerous file downloads begins with intercepting suspicious emails. Our scanning process filters incoming emails, ensuring that only legitimate messages reach your inbox.

Tech Enablement

  • Projects & Upgrades

    Whether you’re implementing a new camera security system, upgrading your desktop infrastructure, or transitioning your team to using tablets, our expert guidance ensures a seamless process. You can delegate as much or as little as you prefer—we handle everything from coordinating contractors for camera system installations to configuring network setups once the cameras are wired in. Regardless of the project’s scope, count on us to be there every step of the way.

  • Procurement Assistance

    Leverage our industry expertise and partnerships to acquire hardware that aligns perfectly with your business needs. Say goodbye to navigating sales teams and spending valuable time on hardware selection. Simply inform us of your requirements, and we’ll take care of the rest—ensuring that the chosen hardware integrates seamlessly into your existing infrastructure.

  • Microsoft 365 Migration & Management

    We strongly recommend businesses transition to Microsoft for their email services. As part of our comprehensive service, we provide Microsoft 365 licenses for your users. To simplify the process, we assist in migrating all your users and data from your current provider to Microsoft’s platform.